Shipping Policy

Effective Date: November 10, 2025
Company: Black Line Hidden Defense LLC
Email: InfoBlackLineHiddenDefense@gmail.com

Each Black Line Hidden Defense piece is crafted to order with care and precision. Please review the estimated shipping timeframes listed at the top of our website or on your product page before placing your order.

Processing and production times may vary depending on order volume and customization details. Once your order ships, you will receive a confirmation email with tracking information.

If you have any questions regarding your order status or estimated delivery date, please reach out to us anytime at InfoBlackLineHiddenDefense@gmail.com — we’ll respond promptly and do our best to keep you updated.

We appreciate your patience and support as a small, veteran-owned business dedicated to quality craftsmanship and customer satisfaction.

Refund Policy

Effective Date: November 10, 2025
Company: Black Line Hidden Defense LLC

Returns, Damages & Issues

Because every item we make is handcrafted and often customized, all sales are final. However, we understand that unexpected issues can occur.

If your order arrives damaged, defective, or incorrect, please notify us at InfoBlackLineHiddenDefense@gmail.com within 7 days of delivery. Include your order number, photos of the issue, and a brief description so we can promptly review and resolve the matter.

We take pride in our craftsmanship and will work with you to find a fair solution—whether through repair, replacement, or another form of resolution depending on the situation.

Refunds

If a return or refund is approved after inspection, you’ll receive your refund using the original payment method within 10 business days of approval.

Please note that financial institutions may require additional time to post the credit to your account. If more than 15 business days have passed since your refund was approved, contact us at InfoBlackLineHiddenDefense@gmail.com for assistance.

Black Line Hidden Defense LLC
Veteran-owned and family-operated—built on craftsmanship, honesty, and customer care.